Returns & Shipping

Our current processing time is 1-7 business days. We use the USPS and UPS for shipping. We hand create each product. Please allow us to make your product with intention!

Return Policy

We want you to love your purchase, but if something isn't quite right, we're here to help.

Returns are accepted within 30 days of your order date for unused, unopened, and undamaged items. To be eligible for a return, products must be in their original packaging. 

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Once your return is received and inspected, we'll issue a refund to your original payment method. Please allow 5-7 business days for processing.

Please Note: We do not accept returns on used products, custom items, or final sale items.

If you have questions or need help with a return contact us at smudgedsoaps@gmail.com

 

Damaged Items

If your order arrives damaged, please reach out to us within 7 days of delivery. Send an email to smudgedsoaps@gmail.com with your order number and a clear photo of the damaged item(s) AND packaging. We'll do our best to make it right - whether this means replacement or refund.